Hoʻokuʻu ʻia ka uku holo kaʻa: pehea e hiki ai iā ʻoe ke kiʻi maikaʻi loa?

ʻO ka uku hoʻolimalima holo moku o EU

Hiki ke hoʻololiʻia ka moku i ka mea e hoʻokeleʻia e ka mokulele. Hoʻohana kēia no ke alakaʻiʻana i kahi mau holaʻoi aku ma mua o 3 mau i ka hopena hope loa,

Wahi a ka Commission Commission Commission Commission 261/2004 a me ka Ture Turikina ma luna o nā kuleana o ka moku holo moku, no ka mahukaʻana o ka moku, hiki i ka mea kaʻa ke loaʻa ka uku. Pono pono ka holoʻana i kekahi mau mea i heluʻia ma lalo nei.

Ka pale hoʻolimalimaʻana o kaʻaeʻana

ʻO ka uku no kahi hoʻolālā hoʻolālā a hoʻokahuliʻia paha, a hōʻoleʻia paha nā pae hoʻonohonoho mai ka € 125 a hiki i 600. Kū'ē ia ma kahi mamao mamao a lōʻihi i ka lōʻihi, hiki keʻikeʻia ma lalo nei nāʻike kiko'ī.

ʻO kēia keʻano:

• Ua hoʻopauʻia kāu flight,
• Ua hōʻoleʻiaʻoe ma ke kau moku no ka nele o nā noho hakahaka (overbooking).

Nā kumu'ē aʻe e hiki ke alakaʻi i kahi uku:

• Ke hoʻolāʻihiʻia nei ka holoʻana no nā holaʻoi aku ma mua o 3 mau lā,
• Ke kali nei ka lele no ka liʻiliʻi ma mua o 3 mau hola, akā, ua nalowale ka mokulele pili a ua hōʻea mai i kahi i hope loa ma mua o 3 mau lā i hala.

Pono e mahalo i kēia mauʻano:

• -ʻAʻole pono e hoʻokaʻuluaʻia ka mahuka no ka lewa a iʻole nā ​​mea kūikawā'ē aʻe ma luna o ka laina ea,
• Ua hoʻomakaʻia ka mahuka ma mua o 6 mau makahiki aku nei.

Ua hoʻopauʻia nā kaʻina kānāwai o ka EU

Pono ke ala holo a me ka lainaʻoihana i kekahi o kēia mau mea e hiki ai:

• Ke alanui mai waho aku o EU i EU, e kekahi laina mokulele mai EU,
• Ke alanui mai EU aku i waho o ka EU, kekahi paekele,
• Ke alanui mai EU a hiki i ka EU, me kēlā me kēia mokulele.

ʻO nā alanui mai waho aku o EU i waho o ka EUʻaʻole i kūpono no ka uku'āina'Elepa e like me nā kuleana hoʻokuʻu holo.

Nā pono hoʻokuʻu hoʻohuhu

ʻO ka piliʻole i ka uku e hāʻawiʻia ma hope, inā pono ma ka hoʻohanaʻana i ke kōkua o nā lālā koi e like me CompensAir, pono e hāʻawiʻia kēia mau mea i ka poʻe ohua:

• nā meaʻai,
• nā meaʻai e pili ana i ka lōʻihi,
• ka hale hoʻokipa ma ka wā e hoʻomaha ai ka mea holo kaʻa i ka pō,
• ka hoʻouka hale hoʻokipa inā pono kahi hōkele pō e pono ai,
• -ʻelua mau leka uila, faxes, a me nā leka uila.

Eʻoluʻolu eʻikeʻaʻole pono e hāʻawiʻia ka uku inā hāʻawiʻia kekahi holo'ē aʻe, aiʻole inā hoʻolahaʻia ka hōʻehaʻana ma mua o 14 mau lā ma mua.

No ka hoʻoneʻe holoʻana ma muli o nā kūlana kūikawā, pono e hāʻawi kaʻaelike i ka hoʻolimalimaʻana i ka bane, i kahi kaʻa'ē aʻe i kahi e holo ai, aiʻole i kahi rebooking.

No ka hoʻohuiʻana i nā flight, pono nā moku a pau ma lalo o ke kānāwai kiko'ī.

ʻO ka uku hoʻolimalima holo moku o EU

Loaʻa he 1500km a iʻole ka liʻiliʻi, hōʻea i kahi huakaʻi ma lalo o 2 mau hora ma hope aku: 125 €.

Loaʻa he 1500km a iʻole ka liʻiliʻi, hōʻea i kahi huakaʻi iʻoi aku iʻelua hola ma hope iho: 250 €.

Hōʻai'ē ma waena o 1500 a 3500km, a i loko o EU iʻoi aku ma mua o 1500km, pono ia e ukuʻia 200 € no ka liʻiliʻi i 3 mau hora i hoʻolālāʻia ma kahi huakaʻi, aiʻole 400 € no kaʻoi aku o 3 mau hola i ke kali.

Hōʻai'ē me ka hōʻea a haʻalele paha i waho o EU,ʻoi aku ma mua o 3500km, pono e ukuʻia 300 € no ka emi o 4 mau hola i ka hopena hope loa, a 600 600 no ka hōʻeaʻana i 4 mau lā aʻoi aʻe paha i ka hōʻea.

Nonoi no ka mahuka i holoiʻia

E hoʻohana i kā mākou helu helu uku no ka nānā pololeiʻana i kāu uku, a iʻole e hoʻopiha pono i kahi kuleana ma luna o kā mākou hoa pili pūnaewele CompensAir.

ʻO ka palapala hoʻolimalima hōʻalu

Kou inoa.

Kou Wāina.

Ka inoa a me ka helu wahi o ka Airline.

Ka hoʻolahaʻana i nā koi koi e like me ka Art. 7 Nula (EC) No. 261/2004.

E Sir / Madam,

Ke koi nei au i ka uku e like me ka Art. 7 o ka hoʻoponopono (EC) No. 261/2004 no:

1. kou inoa a me kāu helu wahi,

2. ka inoa o nā mea'ē aʻe (e like me kāu wahine / kāne a keiki paha).

Ke koi nei au i nā uku e pili ana i ka mahuka [helu mahuʻa] a aʻu i kākau ai mai ka'aeʻe holoʻokoʻa a hiki i kahi kūlana hōʻea ma ka [date booking].

Ua hoʻopauʻia kaʻauheʻe.

ʻO ka pilikiaʻaʻole i hoʻokumuʻia ma keʻano kūlana a me ka hana a ke Akua.

Ma muli o ka hōʻailona e loaʻa iaʻu ke kuleana e ukuʻia e [XY Euros] no kēlā me kēia mea kaʻa.

Ke kākau nei au i kēia leka e noi iāʻoe e uku i ka nui o [XY Euros] / Paāhua no kēlā me kēia mea kaʻa, a hiki i ka heluna holoʻokoʻa o [XY Euros] i kēia manawa, akāʻaʻole ma mua oʻelua pule mai ka lā o kēia leka.

ʻO kaʻuʻike pēlāʻo [Bank / IBAN / SWIFT-BIC].

Ināʻaʻole aʻu e pane mai iāʻoe i loko o ka palena i hala i hala, eʻimi koke wau i ke kōkua pili kānāwai.

Me ke aloha nui,

Kou inoa, lā a me kāu pūlima.

EU flight cancellation palapala hoʻolimalima

To claim for compensation, simply copy the EU flight cancellation  palapala hoʻolimalima   above in a new text document, adapt it to your needs, by adding your own personal and flight details, and send it to the airline customer service, if possible sending also a copy to a local consumers association.

Once the airline will have received your EU flight cancellation palapala hoʻolimalima, they are supposed to apply your rights and send you an answer accompanied if eligible by the right compensation for your ua hoʻopauʻia kaʻauheʻe.

If that is not the case, meaning the airline refuses to give you compensation for your  ua hoʻopauʻia kaʻauheʻe   even after you have sent them an EU flight cancellation palapala hoʻolimalima, then do not hesitate to contact a professional website such as  Keiki Paipai   which will manage the  ua hoʻopauʻia kaʻauheʻe   claim on your behalf, eventually taking the airline to court if necessary.

Ua Nīnau Pinepineʻia Nā Nīnau

He aha nā mea e hoʻoholo ai i ka nui o ka uku no kahi lele i hoʻopauʻia, a pehea e hiki ai i nā poʻe kaʻa ke loaʻa iā lākou ka uku kiʻekiʻe loa?

ʻO ka nui o ka uku e hilinaʻi i ka lōʻihi o ka lele a me ke kumu no ka hoʻopauʻana. Pono nā poʻe kaʻa e hoʻomaopopo i kā lākou kuleana, e hoʻopili i kahi uku uku e koi kokeʻia me ka palapala e pono ai, a kūkā me ka mokulele inā pono.